The dust has settled, politicians have hashed out their differences and now the Affordable Healthcare for America Act is ready for enrollees. In the advent of this new legislation, the Department of Health and Human Services has deployed a group of individuals called navigators; they are in place to guide people through the nuances of the new law including details on health plans, benefits as well as how to fill out online applications.
Of particular importance is the explicit warning the Department of Health and Human Services has for these navigators which is, “do not leave documents containing personally identifiable information (PII) or tax return information on printers and fax machines.”
You don’t say?
Section 2.4.3 of the Health Insurance Marketplace Navigator Standard Operating Procedures Manual contains this warning and others. It also instructs navigators that: “When faxing PII or tax return information, double-check that the recipient’s fax number is correct and that someone is able to pick up the faxed information immediately.”
Does this sound familiar: not leaving faxes exposed to unauthorized viewers; verifying fax numbers, making sure fax documents are accessed immediately? They sound a lot like issues OpenText’s enterprise fax solutions are designed to solve. To learn more about how The Fax Guys can help enable secure, reliable and compliant fax transmissions click here.
(This article was originally posted by OpenText on their Fax Solutions Blog)