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According to Data, These are the Top RightFax Support Issues
While RightFax is an incredible fax solution, nothing is perfect, that’s why we began tracking and reporting on the top RightFax support issues our team has encountered. Here’s What We Found The most...
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Having a RightFax Server Installed? Here’s What You Need to Know.
If you are thinking about, or on your way to, having a RightFax server (and software) installed, there are a few things you need to know before you begin preparations. Getting a new fax server is a...
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How to Combine Multiple Documents Into A Single Fax Using Print-to-fax
Have multiple documents that you need to fax? Want to combine them into a single fax to send at all once? One of the great things about RightFax is its ability to streamline the fax process and make...
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See More RightFax 16.4 Updates and Features
Have you upgraded to RightFax 16.4 yet? It’s been months since the new version was released, and we have been helping our customers upgrade their systems. Whether you have already made the transition...
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The Top Questions About RightFax Support
Our RightFax support team currently supports over 800 RightFax environments across the country. Too many businesses and organizations have had frustrating experiences with support providers, that’s...
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Fax Security Concerns and the HP “Issue”
Just a few weeks ago, two security researchers working for Check Point, an Israeli provider of security products revealed what they called a massive flaw in the security of HP fax machines,...
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Maintaining Sarbanes-Oxley Compliance when Faxing
When Sarbanes-Oxley (SOX) was passed in 2002, it created a whole new wave of compliance issues for large enterprises and publicly traded companies. Over the years, the regulations have changed, but...
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How to Route Inbound Faxes to Multiple RightFax Recipients
Your fax server should eliminate and automate steps, not add them. That’s why RightFax has the capability to route inbound faxes to multiple users, allowing them all to receive messages without a...
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3 Reasons Why Faxes are More Secure Than Emails
Nearly 20 years after the start of the new millennium, it’s normal to think that something like fax technology would be headed the way of the Dodo, but nothing could be further from the truth. This is...
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An Inside Look at Our 20th Anniversary Retreat
The Fax Guys turned 20 years old this year! To celebrate, our entire team came together for a two-day retreat at Ludlow’s Island Resort in Cook, MN. A Special Reunion Since our team members are spread...
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Properly Sizing Your Fax Server
Whether you are a small business, a mid-sized NPO or a large-scale, multinational enterprise, the size of your fax server is important. If your fax server is too small, your organization risks...
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Should You Switch to FoIP?
Fax over Internet Protocol (FoIP) enables organizations to send and receive faxes over Voice over Internet Protocol (VoIP) networks. Since VoIP is very common for businesses to have, FoIP is the next...
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How to Block Spam Faxes & Faxes From Unwanted Numbers in RightFax
Not all faxes are wanted, which is why it’s necessary for some RightFax users to block spam faxes and unwanted messages from unfamiliar numbers. While the most effective way to block spam messages is...
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How to Create a Do Not Call (Fax) List in RightFax
Some RightFax users have a list of numbers they never wish to send faxes to. No matter the reason, there is an easy way to create and implement this list within RightFax to ensure messages are never...
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What You Need to Know About Updating RightFax
Keeping your fax server and software up to date is important, but it’s not always easy to tell what the latest version of RightFax is, or even which version you have. You can learn how to check your...
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RightFax 10.6 Enters Sustaining Maintenance: What You Need to Know
As of November, 2018, RightFax version 10.6 will officially enter Sustaining Maintenance. Before we explain what that means for RightFax users and what actions, if any, you need to take, there is one...
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RightFax FoIP Interoperability: Which Products is RightFax Compatible With?
Plenty of testing has been completed when it comes to RightFax’s FoIP interoperability. Since OpenText partners with so many major third-party software providers, RightFax is compatible with a large...
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Audit Trails, Cover Sheets and Other Fax Compliance Tips
Compliance remains a top concern for organizations nationwide. It’s an issue that is always top of mind because, even if organizations maintain perfect compliance, doing so requires significant...
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Quick Tips for Getting Started with Diem Mail-to-Fax
Diem Mail-to-Fax is a useful add-on for RightFax environments because it serves as a universal email transport layer and an outbound email interface. It can also be used instead of RightFax Exchange,...
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What to look for in a Fax Solutions Provider
If your fax server software is critical to your organization, you deserve to work with the best solutions provider possible. What should you look for in a fax solutions provider? Here are a few things...
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