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Offices closed in honor of Memorial Day.
In observance of Memorial Day {and the official start of summer!}, our offices will be closed on Monday, May 25, 2015. Our customers with 24x7x365 Support are able to request support if they experience...
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RightFax + Bacon + Beef + Cheese = Fax Guy BBQ goodness!
We really like to barbecue around here. Generally, we keep things simple – burgers, brats, dogs…maybe kabobs once in a while. Well, today we took our office BBQ to a whole new level! We’ve been known...
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How Do I Use Windows GDI Printing With RightFax?
Ok, you’ve got questions? We’ve got answers! Don’t muddle through your RightFax questions alone– make RightFax University your very first stop for those pesky RightFax issues that have you stumped!...
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Even The Fax Guys need a little R + R
So our awesome team of Fax Guys and Fax Girls took a little vay-cay to Northern Minnesota to get away from the day-to-day tasks, grow as a team, celebrate our being named {For the 4th straight year!...
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How To Configure Outbound Caller ID For RightFax
Raise your hand if you remember the day caller ID was rolled out to the general public as a separate box that lived next to your phone? Weird. Well, your phone probably had a cord back then too!...
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RightFax Administrators across the country are visiting RightFax University....
Did you know that RightFax University is the only RightFax virtual classroom offered anywhere? Hundreds of RightFax Administrators are visiting and viewing our library of online classes around the...
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How To Re-Associate .301 Files With The RightFax FaxUtil Viewer + Office...
Happy 4th of July-week to all of our RightFax friends and customers! We hope you all have a fabulous forth, but before you partake in the hot dogs and lemonade and celebrate all things American, we...
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So, you need to temporarily prevent users from sending out faxes — We can help!
There actually is a way to prevent users from sending out faxes and Fax Guy Jay plans to show you how! Here is a super quick RightFax University “Crash Course” video that will put the power back in...
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How to import multiple fax coversheets into RightFax 10.6 in a batch.
TGIF RightFax peeps! It’s been a busy week here and Fax Guy Jay has still found time to crank out another RightFax video. This video will make importing multiple fax coversheets into RightFax 10.6...
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What you’ve wanted to know about RightFax, but were afraid to ask
Why are we still using fax as a technology? Fax is not going anywhere until another technology comes along that is as secure and reliable {or until the government relaxes data privacy laws — which is...
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What digits are being received by your RightFax Doctransport Module service...
You may be asking yourself: “What digits are being received by my RightFax Doctransport Module service for routing of inbound faxes?” Lucky for you, FaxGuy Jay has a video for you straight from the...
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View your RightFax DocTransport’s fax channels while in debugging mode
If you’ve got a minute {ok, a little longer than that}, we’ve got some RightFax information for you that is the real deal! This week we’ll share with you how to view your RightFax DocTransport fax...
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What do you do when you can’t figure out the cause of critical failures in...
Here are some strategies you can employ to quickly isolate the cause of critical failures with RightFax and get your server back up and running. Spend a little time watching this video and check this...
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Shrinking the SQL Server Transaction Log (.LDF) File to Prevent Excessive...
“An ounce of prevention is worth a pound of cure” – Benjamin Franklin Preventing excessive growth on your RightFax database by shrinking the SQL server transaction log — you can do it! Check out this...
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RightFax 10.6 Feature Pack 2 – Join this webinar!
We’re excited to share with you the latest improvements to RightFax! Mike Stover, Product Manager for OpenText RightFax will be our guest and will share with you: – Updates to SSL connection to SQL –...
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How to resolve RightFax faxing channels that go offline permanently
Whoa! The word “offline” is never good. Never fear, we are here to help, Fax Guy Jay has recorded a nice little video to show you what should do when your fax channels are stuck in permanent offline...
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Faxes stuck in “Waiting for Phone Expansion” when trying to send with a...
Are you ready to lose your marbles because your faxes are stuck in “waiting for phone extension” when you try to send with a database hosted on SQL server 2012? You are not alone! The beauty is,...
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RightFax 10.6 Feature Pack 2 – hot off the press!
Today is the day! OpenText is launching RightFax 10.6 Feature Pack 2! You are just going to LOVE these new improvements! – Updates to SSL connection to SQL – Changes to RightFax Web Client &...
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What are those letters you see next to your fax channels in RightFax...
Here is the “quick and dirty” on those “nomenclature” letters you see next to your fax channels in RightFax Enterprise Fax Manager. Spend just over 1 minute watching this RightFax University Crash...
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How to improve image quality in RightFax by enabling a 16 shade gray scale.
Image quality wouldn’t be so important if you weren’t sending…well, images! Geesh! Of course you want your faxes to look as good on the other end as they do before you push send. The same is true for...
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